Table of Contents
- 1 Wondering what your property should look like on opening day? Here’s a guest-ready launch bed and breakfast checklist to keep your first impression smooth, inviting, and review-worthy.
- 1.1 First Impressions Begin Outside
- 1.2 Your Entryway Sets the Tone
- 1.3 Guest Rooms: Clean, Comfortable, and Consistent
- 1.4 The Breakfast Area: Where Reviews Are Made
- 1.5 Back of House: Your Quiet Command Centre
- 1.6 Communication Station: Be Reachable, Be Ready
- 1.7 Final Night-Before Touches
- 1.8 Five Key Takeaways
- 1.9 In Conclusion
- 2 ⇒ TO READ OR LISTEN TO THIS EPISODE ON THE BES, BREAKFAST & BUSINESS WEBSITE
- 3 How to Avoid Common B&B Mistakes as a New Owner-081
- 4 How Do Owners Create B&B Boundaries Without Being Rude?-080
- 5 How to Know If Running a B&B from Home Is Right for You-079
Wondering what your property should look like on opening day? Here’s a guest-ready launch bed and breakfast checklist to keep your first impression smooth, inviting, and review-worthy.
You’ve scrubbed, planned, fluffed, and folded your way through sleepless nights and a wallet that’s now whispering for mercy. And now, the big day’s here. But what should your bed and breakfast actually look like on Day One?
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Think of it like hosting your in-laws for the first time—except they’re paying, expect fresh pastries, and will tell the entire internet exactly how they felt about the linens.
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This episode walks you through a launch day checklist that hits all the right notes—warmth, readiness, and professionalism—without sending you into an “is the kettle whistling or is that just me?” kind of panic.
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First Impressions Begin Outside
The front of your property is your B&B’s handshake. If your signage looks like it was rescued from a garage sale, guests will notice.
Checklist:
- Clear, clean signage (bonus points for charm)
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- Well-kept lawn or garden beds—nothing sad or shrivelled
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- Exterior lighting that works (and ideally flatters the building)
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- Easy-to-find entrance, clearly marked
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- Off-street parking marked and clean (especially if it rained yesterday!)
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A new owner once asked me if it was OK that her guests had to step over a garden hose. Guess what her first review said?
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Your Entryway Sets the Tone
Whether guests are arriving from the airport, a road trip, or the next town over, they’re stepping into your world now.
Checklist:
- A welcoming entry (fresh scent, tidy space, zero clutter)
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- Umbrella stand if it’s rainy season
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- Guest sign-in book or check-in setup ready and working
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- Local map, welcome brochure, and Wi-Fi password displayed
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- A host with a smile (that’s you—even if you’ve been up since 5)
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Tip: Want extra love in that online review? Add a carafe of lemon water or offer a quick local tip on arrival.
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Guest Rooms: Clean, Comfortable, and Consistent
Your guest room should whisper “rest here,” not scream “IKEA clearance aisle.”
Checklist:
- Crisp bedding, fluffed pillows, spotless bathrooms
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- A reading light by the bed (guests will check)
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- Towels neatly placed—bonus points for matching sets
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- A bin with liner (you’d be shocked how often this is missed)
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- Welcome note or small treat (chocolates, a cookie, or a local gift)
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Reality Check: Don’t go overboard with throw pillows. Three is a delight. Eight is a puzzle.
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The Breakfast Area: Where Reviews Are Made
Breakfast is your stage. A good one gets remembered. A bad one… gets Yelp’d.
Checklist:
- Clean, inviting setup (no crumbs from yesterday’s trial run)
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- Tableware arranged and sparkling
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- Menu or meal choices displayed or explained
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- Special dietary needs to be accommodated (and recorded ahead of time)
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- A backup plan if the toaster revolts (trust me, it might)
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One last thing: If you’re not eating the food you serve, don’t serve it. Guests can taste indifference.
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Back of House: Your Quiet Command Centre
Guests don’t see this part, but if it’s chaos, everything falls apart like a badly layered parfait.
Checklist:
- Cleaning supplies organised and labelled
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- Extra linens and towels stocked
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- Emergency contact list posted
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- Booking system (digital or physical) working without hiccups
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- Personal calendar with reminders for check-ins and requests
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Pro Tip: A clipboard works wonders. Seriously. You feel like a boss with a clipboard.
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Communication Station: Be Reachable, Be Ready
If guests don’t know how to reach you, that review is already halfway to “three stars.”
Checklist:
- Welcome packet includes phone number, house rules, Wi-Fi code
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- Signs around the house should be friendly, not bossy
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- Contact instructions clearly explained at check-in
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- Email auto-responder for late-night queries
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A simple sign that reads “Need help? Ring bell. Or shout. Whichever’s funnier.” That one got me my first handwritten thank-you card.
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Final Night-Before Touches
The night before your launch, take 15 quiet minutes. Walk the space as if you were a guest. Does it feel warm? Clean? Easy to navigate?
Checklist:
- All rooms unlocked and aired out
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- Scent check—subtle lavender or citrus, never cleaning chemicals
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- No unfinished renovations or eyesores in view
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- A plan for breakfast ready and ingredients stocked
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- A deep breath and a reminder: guests aren’t looking for perfection—they’re looking to feel cared for
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It’s plungers, pastries… and planning.
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Download “Your B&B Starter Blueprint” and start with your eyes wide open.
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You can find a link in the show notes.
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What’s one small touch you’ve added that made a big difference to guest experience?
Share in the comments.
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Five Key Takeaways
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In Conclusion
Day one doesn’t need to be perfect. But it does need to be personal. Guests remember the warmth, the care, and whether they felt seen. If you’ve got a solid checklist, a dash of charm, and a willingness to adapt, you’re already ahead of the curve.
Want more step-by-step help? You’ll find everything—from budget templates to morning prep guides—in the “Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast” course.”
You dream of sunny porches and happy guests…
But there’s a to-do list taped to the fridge.
Get the “Your B&B Starter Blueprint” download. It’s how you start smart, not scrambled.
Grab your copy!
Sign up now!
⇒ TO READ OR LISTEN TO THIS EPISODE ON THE BES, BREAKFAST & BUSINESS WEBSITE
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Serious about taking your business to the next level? Sign up for the “Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast” course.
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Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
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Join our groups
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Listen to The Hospitality Property School PODCAST here
Beds, Breakfast & Business Podcast
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Gerry MacPherson
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A Division of Keystone Hospitality Property Development