Operations SOP Library Toolkit

129,00 

Run your B&B like clockwork — even when you’re not there. Get a complete library of standard operating procedures covering housekeeping, maintenance, breakfast service, safety, and daily operations. Ready to customise, print, and hand to your team.

Description

Your B&B shouldn’t fall apart the moment you step away. This library gives independent B&B owners a complete set of standard operating procedures — clear, step-by-step instructions for every recurring task in your property. No more guessing, no more “I thought someone else was doing that,” and no more inconsistent guest experiences.
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What you get
  • Housekeeping SOPs (PDF + Checklist): Room turnover procedures, deep-clean schedules, linen change protocols, bathroom standards, and quality control checklists. Every room, every time, to the same standard.

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  • Breakfast Service SOPs (PDF): Setup and breakdown procedures, food presentation standards, dietary requirement handling, timing guides, and stock rotation checklists. Deliver a memorable breakfast without the morning chaos.

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  • Maintenance SOPs (PDF + Log Templates): Preventive maintenance schedules, emergency repair protocols, seasonal property checks, and a maintenance request log. Catch small problems before they become guest complaints.

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  • Daily Operations Checklists (PDF + Excel): Morning open-up, evening close-down, shift handover notes, and daily task trackers. Know exactly what needs doing — and who’s doing it.

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  • Health & Safety SOPs (PDF): Fire safety procedures, first aid protocols, allergen management, pool and hot tub maintenance (if applicable), and incident reporting templates. Stay compliant and keep guests safe.

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  • Guest Arrival & Departure SOPs (PDF): Step-by-step procedures for check-in preparation, room inspection before arrival, key handover, luggage handling, and check-out processing.

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  • Inventory & Stock Management Templates (Excel + Google Sheets): Track linen, toiletries, breakfast supplies, and cleaning products. Know when to reorder before you run out.

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  • Bonus: Customisable SOP Cover Page and Table of Contents template — brand the entire library to your property and keep it organised in a binder or shared drive.
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Who it’s for
Independent B&B owners, guesthouse operators, and small hospitality teams who want consistent operations, smoother handovers, and a property that runs to a high standard — whether the owner is on-site or not.
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Benefits
  • Stop reinventing the wheel — every task documented once, followed every time.

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  • Train new staff in days, not weeks, with clear step-by-step instructions.

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  • Maintain consistent guest experiences across every room and every shift.

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  • Reduce mistakes, missed tasks, and “I forgot” moments.

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  • Free yourself to step away from daily operations without worrying.

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  • Stay on top of health, safety, and compliance requirements.
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Details
  • Licence: Single-property use
  • Formats: PDF, Excel (.xlsx), Google Sheets, Word (.docx)

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